Support & Grievances

Get in touch

Questions about a payment, a failed transaction, or your subscription billing? Our team typically responds within 24–48 business hours.

mail_outline

Email Support

support@solanacy.in

For billing, refunds & payment disputes

schedule

Response Time

24–48 Hours

Monday to Saturday, excluding public holidays

Registered Entity

Solanacy Technologies
Salkia, Howrah, West Bengal, India
Operator of D-Dey Pharmacy Management System

For transaction-specific disputes, please include your Transaction ID and registered pharmacy/company name when writing in — this helps us resolve queries faster. See our Refund Policy for dispute timelines.